Assistant to the Head of Retail and Visitor Services
Background
The Frick Collection is an art museum consisting of more than 1,100 works of art from the thirteenth to the nineteenth century, displayed in the intimate surroundings of the former home of Henry Clay Frick. The residence, with its furnishings and works of art, has been open to the public since 1935. It is one of the world’s most perfect museums; its sister research institution the Frick Art Reference Library is of equal distinction.
Job Summary
Assists the Head of Retail and Visitor Services with management of the Museum Shop, Admissions Desk, Acoustiguide Desk, Telephones, Rights and Reproduction requests, Shop website, and buying for the Shop.
Works closely with 2 full time Coordinators for the department. Serves as weekend supervisor and supervises part-time staff and volunteers, including scheduling. Serves as troubleshooter and support to Retail and Visitor Services staff.
In collaboration with the Information Technology department, maintains Shop Web site and provides technical support for all computers and machines related to the Shop and Admissions.
Processes requests, including sending out photographic material and invoices and maintaining customer files for Rights and Reproduction. Maintains current digital image, ektachrome, photograph and slide files.
Assist with processing of mail orders from the museum shop and Web site. Responsible for creating and maintaining signage and displays in the Shop. Assists with development of new products for the Shop.
Requirements
Bachelor’s degree in art history or related field. Candidate must be extremely detail oriented, have strong organizational and interpersonal skills, flexibility, work well independently and have a good sense of humor. Retail experience essential. Must be computer literate in a Windows environment with web and retail accounting systems experience. Bilingual skills (English/Spanish or French) useful. Must be able to work weekends.
Benefits in Employment with The Frick Collection
Full-time employees are eligible to participate in group life, health, and dental insurance plans. Employees contribute to the cost of their health insurance based on income level and the type of coverage they select. Other benefits include Short and Long Term Disability insurance, employee contributed tax deferred annuity, flexible spending plans for health, dependent care and commuting costs, generous pension plan with participation after one year of service/vesting after five years of service, 13 paid holidays, and accrual of 12 vacation days the first year of employment (25 days subsequent years).
All employees of the Frick Collection may access free or discounted admission to most of New York’s finest museums. Additionally, to help ensure the employment experience is enjoyable we provide employees and volunteers with an extremely affordable lunch in our employee dining room and a discount on Museum Shop purchases. The Frick offers a beautiful and pleasant work setting and an excellent opportunity to appreciate some of the world’s finest works of art.
Application Process:
Please send resume and cover letter with salary requirements to:
jobs@frick.org
Indicate the title of the position for which you are applying in the subject line of your email.
No phone calls please.
The Frick Collection is an Equal Opportunity Employer. The Collection does not discriminate because of age, sex, religion, race, color, national origin, disability, marital status, veteran status, sexual orientation or any other factor prohibited by law. Qualified candidates of diverse ethnic and racial backgrounds are encouraged to apply for vacant positions at all levels. This description shall not be construed as a contract of any sort for a specific period of employment. |
